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Support Request
Are you or your students/children having trouble with
any aspect of their Maths-Whizz experience?
If Maths-Whizz isn't functioning well on your device, the first thing to check is that you have the required operating system and the latest internet browser. The minimum requirements are below:
Google Chrome and Safari are the preferred browsers, even on an iPad which no longer requires an App. If you are unsure what browser you are using then type the following into the URL of the device causing problems: whatismybrowser.com
Please provide as much information as you can so that we can find a solution for you as soon as possible.
- Copy the following link into the browser of the device(s) experiencing the issue: doctor.whizz.com
- Run the diagnostic along with internet speed and click on the camera on the bottom to save the report and attach it at the bottom of this form.
- Fill in the form with as much information as you can including the browser information about the browser.
- Encourage students to report any lesson errors they come across within Maths-Whizz as well.
"Maths-Whizz is a great programme that develops independence and helps us cater to the individual learning needs of our students. The data that our teachers receive is easily accessible in a detailed report and assists with further development of an effective Mathematical learning environment. Maths-Whizz is easy to integrate into the classroom and makes any program more effective."
"Maths-Whizz is by far, the best online programme that I have ever come across and I would have no hesitation about recommending it to any school. It provides each student with a personalised maths programme that enables them to work specifically at their level, have their own learning needs addressed and allows them work at their own pace. Putting together such individualised teaching and learning in any other programme would take hours and hours of planning. The tracking of students is second to none. Maths-Whizz is a fantastic teaching and learning programme that I would never be without."
"Maths-Whizz has been fantastic for engaging our students, especially those with diverse learning needs, including children on the autism spectrum. They like the personalisation of the programme, the level of challenge and how fun it is. Maths-Whizz has been a hugely beneficial support for the maths learning of our students."
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