Frequently Asked Questions & Answers

Find detailed answers from our support team fast.
This page is under construction, more FAQ's will be added as we build out answer pages.

Log in to Whizz

Logging in to Whizz is now done through the iLearn Support Site.  See the “Login to Whizz” button in the top right of the screen.  Schools no longer have a schoolwide username and password.  Click here to see how to “Login to Whizz“.

Your Maths-Whizz Leader has been asked to update your class lists.  This is done in one spreadsheet for the whole school.  Please do not update your classes without talking with your Maths-Whizz Leader.  For instructions on how to update your class lists click here.

If your students have used Maths-Whizz before then at the beginning of the year we have reset their assessments and deactivated their accounts.  This means you are not able to view these in the Home Page or Class Reports or in Student Passwords.  To see how to  view the students in your class, click here.

To add an individual student to Maths-Whizz, click here for instructions.

If you are an existing school, and your students are deactivated until they are ready to sit their reassessments, your student passwords will be in your Google Folder.  Please contact us if they need updating.  Once your students are activated, for instructions on how to print Student Progress Reports click here.

If you are an existing school, then at the beginning of the year your student accounts have been reset and their accounts have been deactivated and these should stay deactivated until they are ready to do their assessment. We have uploaded student login sheets into your school Google Folder for printing by a Maths-Whizz Leader on behalf of all teachers.  Please let us know if they need updating.  If students are active then for instructions on how to Print Student Login Sheets or Passwords, click here

Class Picture Logins making logging in for young students really easy on chromebooks or iPads. 

To see instructions on getting students to login with Class Picture Logins and the information for your IT person to load the Class Bookmarks on Student Devices, click here

If you are an existing school then your student accounts should remain deactivated until they are ready to sit their reassessment under test conditions.  For instructions on how to activate a student click here.

For instructions on how to deactivate a student click here.

If students are operating 2 or more years behind their expected level, we recommend you set it so they start their assessment more at their ability level.   Click here to see how to set their assessment to start at a lower level.

For instructions on how to access NZ Curriculum Reports click here.

For instructions on how to print Student Assessment Reports click here.

We do not recommend you skip an exercise when it is too hard but teach the student from your device.  We recommend you skip an exercise when it is glitching on the child’s device.  For instructions on how to Skip an Exercise or to view the current exercise, click here

Get your students started, see who has finished their assessment, who hasn’t logged in, who is still in their assessment.  Set your reporting period to Monday to match the students data.  Send a message and sticker to students who have and who haven’t made their 4 Learning Progressions so far this week. See the students who need your help.  See who is in the Hall of Fame and send them a message and find a student’s login quickly. For instructions on how to navigate the Maths-Whizz Home Page, click here.

For instructions on how to add NSN (National Student Numbers) to student accounts click here.

Assessments and Reassessments set a student’s programme for the year.  It is important they are run under test conditions.  Click here to access the Implementation Guide and follow each of the steps.

You can now reset your student assessments from within the new interface.  We reset all students assessments at the beginning of the year.  We recommend you only reset students where their programme is at the wrong level should have their assessments reset.    Click here to see how.

Go to the Implementation Guide to access the student pre-assessment videos